Ingeniería de servicios para crear clientes satisfechos y lograr ventajas competitivas sustanciales y sostenibles
Material type: TextPublication details: México : McGraw-Hill, 1991Description: 254 p. : il., tbs. ; 24 cmISBN:- 970-10-0054-4
- HG 1616 C87 P53 1991
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Préstamo | Biblioteca Pedro Arrupe | Acervo | HG 1616 C87 P53 1991 (Browse shelf(Opens below)) | Ej. 1 | Available | 059983 |
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