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		Comportamiento del consumidor by Assael, Henry Series: Soluciones empresariales Edition: 6a ed. Material type: Text; Literary form: Not fiction Publication details: México International Thomson c1999 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415.3 A7718.1999. Place hold Add to cart (remove)
		No cover image available Cómo medir la satisfacción del cliente : diseño de encuestas, uso y métodos de análisis estadístico / Bob E. Hayes ; traducción: María del Pilar Carril Villarreal ; revisión técnica: Carlos González González. by Hayes, Bob E, 1963- Carril Villarreal, María del Pilar González González, Carlos Edition: 1a ed. Material type: Text; Literary form: Not fiction Publication details: México Oxford University Alfaomega c1999 [3a Reimp. 2009] Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 335 H3918 2009. Place hold Add to cart (remove)
		No cover image available Seis reglas para el servicio [grabación digital] Series: Capacitación y desarrollo Material type: Film; Type of visual material: videorecording ; Audience: Adult; Publication details: México Ebesa 1998 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: 1353. Place hold Add to cart (remove)
		No cover image available Mercados financieros rurales en Nicaragua by Dauner, Isabel Material type: Text; Literary form: Not fiction Publication details: Managua, Nicaragua Nitlapán Universidad Centroamericana, Instituto de Investigación y Desarrollo 1998 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HG 2051 N52 D38. Place hold Add to cart (remove)
		Ideas y trucos para el hogar / Barty Phillips ; traductor: Julio Morán González. by Phillips, Barty [autor] Morán González, Julio [traductor] Edition: Cuarta edición Material type: Text; Literary form: Not fiction Language: Spanish Original language: English Publication details: Madrid Editorial Everest 1998 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: TX 158 P418 1998. Place hold Add to cart (remove)
		Prohibido vender : \161es hora de asociarse! : una nueva manera de atraer y conservar a los clientes by Wilson, Larry Wilson, Hersch, coaut Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bogotá, Colombia : Norma, 1996 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 W5918. Place hold Add to cart (remove)
		Consumidores [publicación periódica] : revista de derecho privado y comunitario. No. 5 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Santa Fe : Rubinzal-Culzoni, 1994 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: KHA 3732 C65 1996. Place hold Add to cart (remove)
		Total costumer satisfaction : Satisfacción y deleite total de los clientes / Rubén Roberto Rico. by Rico, Rubén Roberto Edition: 3a ed. Material type: Text; Literary form: Not fiction Publication details: Buenos Aires Macchi c1993 Other title: Vías de planificación y acción para crear, administrar y medir la satisfacción y el deleite de los clientes. Satisfacción y deleite total de los clientes Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 .5 R52 1993. Place hold Add to cart (remove)
		La Búsqueda de la calidad en los servicios by Rosander, A.C Material type: Text; Format: print ; Literary form: Not fiction Publication details: Madrid Díaz de Santos 1992 Availability: Items available for loan: Biblioteca Pedro Arrupe (3)Call number: HD 9981 5 R66, ... Place hold Add to cart (remove)
		No cover image available Ley federal de protección al consumidor by México. Leyes y legislación Material type: Text; Format: print ; Literary form: Not fiction Publication details: México : PAC, 1991 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 1282 M4 1991. Place hold Add to cart (remove)

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