Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs
Material type: TextPublication details: Wisconsin : ASQ Quality Press, 1997Description: 490 p. : tbs. ; 23 cmISBN:- 0-87389-405-7
- HF 5415 335 V38 1997
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Préstamo | Biblioteca Pedro Arrupe | Acervo | HF 5415 335 V38 1997 (Browse shelf(Opens below)) | Ej. 1 | Available | 061642 |
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