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Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs

By: Material type: TextTextPublication details: Wisconsin : ASQ Quality Press, 1997Description: 490 p. : tbs. ; 23 cmISBN:
  • 0-87389-405-7
Subject(s): LOC classification:
  • HF 5415 335 V38 1997
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Préstamo Biblioteca Pedro Arrupe Acervo HF 5415 335 V38 1997 (Browse shelf(Opens below)) Ej. 1 Available 061642

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