La Satisfacción total del cliente: la estrategia de 25 compañias europeas líderes en calidad de servicio
Material type: TextPublication details: Colombia : McGraw-Hill, 1994Description: 342 p. ; 24 cmISBN:- 0-273-03447-2
- HF 5415 5 S4 v.4
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Préstamo | Biblioteca Pedro Arrupe | Acervo | HF 5415 5 S4 v.4 (Browse shelf(Opens below)) | V. 4 Ej. 1 | Available | 032349 | |
Préstamo | Biblioteca Pedro Arrupe | Acervo | HF 5415 5 S4 v.4 (Browse shelf(Opens below)) | V. 4 Ej. 2 | Available | 034586 |
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