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		Métodos y técnicas para gestionar a los clientes by Py, Pascal Material type: Text; Literary form: Not fiction Publication details: Barcelona Gestión 2000 2003 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415.5 P9618.2003. Place hold Add to cart (remove)
		No cover image available La voz del cliente [grabación digital] by Whiteley, Richard Series: Visendus business video series Material type: Film; Type of visual material: videorecording ; Audience: Adult; Publication details: México HSM Group 2002 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: 1384. Place hold Add to cart (remove)
		Atención al cliente by Blanco Prieto, Antonio Series: Empresa y gestión Material type: Text; Format: print ; Literary form: Not fiction Publication details: Madrid, España : Pirámide, 2001 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 5 B53. Place hold Add to cart (remove)
		Cómo analizan las entidades financieras a sus clientes / Jaume Tomàs, Oriol Amat, Mercè Esteve by Tomás, Jaume Amat, Oriol Esteve, Mercé Material type: Text; Literary form: Not fiction Publication details: Barcelona Gestión 2000 1999 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HD 61 T65.1999. Place hold Add to cart (remove)
		Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs by Vavra, Terry G Material type: Text; Format: print ; Literary form: Not fiction Publication details: Wisconsin : ASQ Quality Press, 1997 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 335 V38 1997. Place hold Add to cart (remove)