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Flawless consulting : a guide to getting your expertise used / illustrated by Janis Nowlan

By: Contributor(s): Material type: TextTextPublication details: New York Pfeiffer John Wiley & Sons 2000 c1981Edition: 2nd edDescription: xxvii, 371 p. il. 24 cmISBN:
  • 0787948039
Subject(s): LOC classification:
  • HD 69 C6 B57.1999
Contents:
A consultant by any other name -- Techniques are not enough -- Flawless Consulting -- Contracting Overview -- The Contracting Meeting -- The Agonies of Contracting -- The Internal Consultant -- Understanding Resistance -- Dealing with Resistance -- From Diagnosis to Discovery -- Getting the Data -- Whole Systems Discovery -- Preparing for Feedback -- Managing the Feedback Meeting -- Implementation -- Strategies of Engagement -- Some Tools for Engagement -- Ethics and the Shadow Side -- The Heart of the Matter -- Another Checklist You Can Use -- Suggestions for Further Reading.
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Préstamo Biblioteca Pedro Arrupe Acervo HD 69 C6 B57.1999 (Browse shelf(Opens below)) ej.1 Available 070864

Incluye referencias bibliográficas.

A consultant by any other name -- Techniques are not enough -- Flawless Consulting -- Contracting Overview -- The Contracting Meeting -- The Agonies of Contracting -- The Internal Consultant -- Understanding Resistance -- Dealing with Resistance -- From Diagnosis to Discovery -- Getting the Data -- Whole Systems Discovery -- Preparing for Feedback -- Managing the Feedback Meeting -- Implementation -- Strategies of Engagement -- Some Tools for Engagement -- Ethics and the Shadow Side -- The Heart of the Matter -- Another Checklist You Can Use -- Suggestions for Further Reading.

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