Flawless consulting : a guide to getting your expertise used /

Block, Peter

Flawless consulting : a guide to getting your expertise used / illustrated by Janis Nowlan - 2nd ed. - New York Pfeiffer John Wiley & Sons 2000 c1981 - xxvii, 371 p. il. 24 cm.

Incluye referencias bibliográficas.

A consultant by any other name -- Techniques are not enough -- Flawless Consulting -- Contracting Overview -- The Contracting Meeting -- The Agonies of Contracting -- The Internal Consultant -- Understanding Resistance -- Dealing with Resistance -- From Diagnosis to Discovery -- Getting the Data -- Whole Systems Discovery -- Preparing for Feedback -- Managing the Feedback Meeting -- Implementation -- Strategies of Engagement -- Some Tools for Engagement -- Ethics and the Shadow Side -- The Heart of the Matter -- Another Checklist You Can Use -- Suggestions for Further Reading.

0787948039


Consultores de negocios

HD 69 C6 / B57.1999