Flawless consulting : a guide to getting your expertise used / illustrated by Janis Nowlan
Material type: TextPublication details: New York Pfeiffer John Wiley & Sons 2000 c1981Edition: 2nd edDescription: xxvii, 371 p. il. 24 cmISBN:- 0787948039
- HD 69 C6 B57.1999
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Préstamo | Biblioteca Pedro Arrupe | Acervo | HD 69 C6 B57.1999 (Browse shelf(Opens below)) | ej.1 | Available | 070864 |
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Incluye referencias bibliográficas.
A consultant by any other name -- Techniques are not enough -- Flawless Consulting -- Contracting Overview -- The Contracting Meeting -- The Agonies of Contracting -- The Internal Consultant -- Understanding Resistance -- Dealing with Resistance -- From Diagnosis to Discovery -- Getting the Data -- Whole Systems Discovery -- Preparing for Feedback -- Managing the Feedback Meeting -- Implementation -- Strategies of Engagement -- Some Tools for Engagement -- Ethics and the Shadow Side -- The Heart of the Matter -- Another Checklist You Can Use -- Suggestions for Further Reading.
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