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Measuring customer satisfaction : survey design, use, and statistical analysis methods

By: Material type: TextTextPublication details: Wisconsin ASQ Quality Press 1999Edition: 2a edDescription: 278 p. tbs. 24 cmISBN:
  • 0-87389-362-X
Subject(s): LOC classification:
  • HF 5415 335 H39 1998
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Préstamo Biblioteca Pedro Arrupe Acervo HF 5415 335 H39 1998 (Browse shelf(Opens below)) Available 059850

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