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		Cómo construir una storybrand : clarifica tu mensaje para que la gente te escuche / Donald Miller ; traducción: Elena Álvarez de la Miyar. by Miller, Donald, 1971- [autor] Álvarez de la Miyar, Elena [traductor] Series: Gestión del conocimiento Edition: 1.ª edición Material type: Text; Literary form: Not fiction Language: Spanish Original language: English Publisher: Ciudad de México : Empresa Activa : Ediciones Urano, 2021 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 .1255 M5478 2021. Place hold Save to lists Add to cart (remove)
		La estrategia CRM : las claves para aumentar y fidelizar a la clientela / por Antoine Delers, en colaboración con Anne-Christine Cadiat ; traducido por Marina Martín Serra. by Delers, Antoine [autor] Cadiat, Anne-Christine [autor] Martín Serra, Marina [traductor] Series: Economía y empresa Material type: Text; Literary form: Not fiction Publication details: Lexington, KY 50Minutos.es 2019 ©2017 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 .5 D418 2019. Place hold Save to lists Add to cart (remove)
		La experiencia del cliente : de la estrategia a la implementación / Hugo Brunetta. by Brunetta, Hugo [ autor] Series: Paidós Empresa Edition: Primera edición Material type: Text; Literary form: Not fiction Publisher: Munro, provincia de Buenos Aires Paidós 2019 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 .5 B785. Place hold Save to lists Add to cart (remove)
		The Field study handbook / Jan Chipchase. by Chipchase, Jan [autor] Material type: Text; Literary form: Not fiction Publisher: San Francisco : Field Institute, [2018]Copyright date: ©2018 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HD 53 C45 2018. Place hold Save to lists Add to cart (remove)
		Los cien errores del CRM : mitos, mentiras y verdades del marketing de relaciones / Pedro Reinares. by Reinares Lara, Pedro [autor] Series: Divulgación Edition: Tercera edición actualizada Material type: Text; Literary form: Not fiction Publication details: Madrid ESIC Editorial 2017 Other title: 100 errores del CRM Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 .5 R455 2017. Place hold Save to lists Add to cart (remove)
		Un servicio legendario : la clave es interesarse por el cliente / Ken Blanchard, Kathy Cuff y Vicki Halsey ; traducción: Carlos Ossés Torrón. by Blanchard, Ken Kenneth H [autor] Cuff, Kathy [autor] Halsey, Vicki [autor] Ossés Torrón, Carlos [traductor] Series: Narrativa empresarial Edition: Primera edición Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Original language: English Publication details: Barcelona Argentina Ediciones Urano ; Empresa Activa 2015 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 .5 B5318 2015. Place hold Save to lists Add to cart (remove)
		Value proposition design : how to create products and services customers want / written by Alex Osterwalder, Yves Pigneur, Greg Bernarda, Alan Smith ; designed by Trish Papadakos. by Osterwalder, Alexander [autor] Pigneur, Yves [autor] Bernarda, Gregory [autor] Smith, Alan [autor] Series: Strategyzer series Material type: Text; Literary form: Not fiction Publication details: Hoboken John Wiley & Sons ©2014 Other title: Get started with ... : Value proposition design Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HD 62 .5 O88 2014. Place hold Save to lists Add to cart (remove)
		Parábolas del servicio al cliente / José Luis García Barcala. by García Barcala, José Luis [autor] Edition: Primera edición Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cotula, Texas Puebla, Pue. Runaway Publishing ; Bunegit [impresor] ©2013 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 .5 G37 2013. Place hold Save to lists Add to cart (remove)
		The strategic designer : tools and techniques for managing the design process / David Holston. by Holston, David [autor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cincinnati, Ohio HOW Books c2011 Availability: Not available: Biblioteca Pedro Arrupe: Checked out (1). Place hold Save to lists Add to cart (remove)
		CRM, las cinco pirámides del marketing relacional : cómo conseguir que los clientes lleguen para quedarse / Cosimo Chiesa de Negri. by Chiesa de Negri, Cosimo Edition: Primera edición Material type: Text; Format: print ; Literary form: Not fiction Publication details: Barcelona Deusto ©2009 [segunda reimpresión 2012] Other title: Edición actualizada Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5468 .25 C45 2012. Place hold Save to lists Add to cart (remove)

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