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		Dirección de servicio: la otra calidad by Ginebra, Joan Material type: Text; Format: print ; Literary form: Not fiction Publication details: Colombia : McGraw-Hill, 1994 Availability: Items available for loan: Biblioteca Pedro Arrupe (2)Call number: HF 5415 5 S5, ... Place hold Add to cart (remove)
		La Calidad del servicio by Horovitz, Jacques Material type: Text; Format: print ; Literary form: Not fiction Publication details: Colombia : McGraw-Hill, 1994 Availability: Items available for loan: Biblioteca Pedro Arrupe (2)Call number: HF 5415 5 S4 v.3, ... Place hold Add to cart (remove)
		La Satisfacción total del cliente: la estrategia de 25 compañias europeas líderes en calidad de servicio by Horovitz, Jacques Material type: Text; Format: print ; Literary form: Not fiction Publication details: Colombia : McGraw-Hill, 1994 Availability: Items available for loan: Biblioteca Pedro Arrupe (2)Call number: HF 5415 5 S4 v.4, ... Place hold Add to cart (remove)
		Administering targeted social programs in Latin America : from platitudes to practice by Grosh, Margaret E Material type: Text; Format: print ; Literary form: Not fiction Publication details: Estados Unidos : The World Bank, 1994 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HV 110 5 G76. Place hold Add to cart (remove)
		No cover image available Artículos, conferencias y discursos by Bosques Saldívar, Gilberto, 1892- Puebla. Congreso del Estado Material type: Text; Format: print ; Literary form: Not fiction Publication details: Puebla, México : H. Congreso del Estado de Puebla, 1994 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: F 1326 B68 1994. Place hold Add to cart (remove)
		No cover image available Las Esperanzas pueden volverse realidad : historia del proceso organizativo del grupo "La Esperanza" de trabajadoras del servicio doméstico en la Ciudad de México (1986-1993) by Organización para las Trabajadoras del Servicio Doméstico en la Ciudad de México Material type: Text; Format: print ; Literary form: Not fiction Publication details: México : Colectivo Atabal de Apoyo y Promoción para la Organizaciónde las Trabajadoras del Servicio Doméstico en la Ciudad de México, 1994 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HD 8039 D5 E86 1994. Place hold Add to cart (remove)
		Marketing en las empresas de servicios: compita mediante la calidad by Berry, Leonard L Material type: Text; Format: print ; Literary form: Not fiction Publication details: Colombia : Norma, 1993 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 5 B478. Place hold Add to cart (remove)
		Controlling and analyzing costs in foodservice operations by Keiser, James Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York MacMillan 1993 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: TX 911 3 C65 K44. Place hold Add to cart (remove)
		Cambios creativos en servicios by Heskett, James L Material type: Text; Format: print ; Literary form: Not fiction Publication details: México : Díaz de Santos, 1993 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 5 H43. Place hold Add to cart (remove)
		No cover image available Manual de trabajo social by Castellanos, Marie C Material type: Text; Format: print ; Literary form: Not fiction Publication details: México : La Prensa Médica Mexicana, 1993 Availability: Items available for loan: Biblioteca Pedro Arrupe (2)Call number: HV 43 C38, ... Place hold Add to cart (remove)

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