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| 008 | 061221s2005 at a b 001 0 eng | ||
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_aHD 62 .15 _bD43 2005 |
| 100 | 1 |
_aEvans, James R. _qJames Robert _d1950- |
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| 245 | 1 | 0 |
_aTotal quality : _bmanagement, organization, and strategy / _cJames R. Evans. |
| 250 | _a4th ed. | ||
| 260 |
_aAustralia ; _aMason, Ohio _bSouth-Western, Cengage Learning _c©2005 |
||
| 300 |
_axii, 467 páginas _bil., diagr., tablas _c24 cm. |
||
| 504 | _aIncluye referencias bibliográficas e índice. | ||
| 650 | 4 | _aControl de calidad | |
| 650 | 4 |
_aControl de calidad - _xAdministración |
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_aTotal quality - _xManagement |
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