| 000 | 00726nam a2200241 04500 | ||
|---|---|---|---|
| 001 | CIA01000000000000000052197 | ||
| 005 | 20220227191631.0 | ||
| 008 | 991125s2001 mx d 000 0 spa u | ||
| 900 | _aBK | ||
| 020 | _a968-38-0995-2 | ||
| 035 | _a052554 | ||
| 050 | 0 | 4 |
_aHF 5415 _b5 B44 |
| 100 | 1 | _aBee, Frances | |
| 245 | 1 | 0 | _aCómo cuidar a sus clientes |
| 260 |
_aMéxico : _bPanorama, _c2001 |
||
| 300 |
_a83 p. : _btbs. ; _c21 cm. |
||
| 650 | 4 |
_aServicio al cliente - _xAdministración |
|
| 650 | 4 |
_aServicio al cliente - _xControl de calidad |
|
| 700 | 1 | _aBee, Roland, coaut. | |
| 903 |
_aLOGICAT _b20 _c20040112 _lCIA01 _h1414 |
||
| 903 |
_aALEPH14 _b30 _c20051220 _lCIA01 _h1425 |
||
| 903 |
_c20141127 _lCIA01 _h2301 |
||
| 999 |
_c139471 _d139471 |
||