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_aHD 62 _b15 T46 1992 |
| 100 | 1 | _aTenner, Arthur R. | |
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_aTotal Quality management: _bthree steps to continuous improvement |
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_aMassachusetts : _bAddison Wesley Iberoamericana, _c1992 |
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_a266 p. : _bil. ; _c24 cm. |
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