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		OECD statistics on international trade in services, 1989-1998 = Statistiques de l'OCDE sur les échanges internationaux de services by Organización para la Cooperación y Desarrollo Económicos Series: Statistics = Statistiques Material type: Text; Format: print ; Literary form: Not fiction Publication details: París, Francia : OCDE : Eurostat, 2000 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HD 9980 4 O43 2000. Place hold Add to cart (remove)
		Alcanzar la calidad total en una empresa de servicios / traducción, Graciela Hahn Villagrán by Legault, Gilles Hahn Villagrán, Graciela [trad.] Material type: Text; Literary form: Not fiction Publication details: México Trillas c1999 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HD 62 15 L4418 1999. Place hold Add to cart (remove)
		Plant and service tours in operations management by Schmenner, Roger W, 1947- Edition: 3a ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Estados Unidos : Macmillan Publishing, 1994 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: T 49 5 S36 1994. Place hold Add to cart (remove)
		Comercio de servicios : problemas sectoriales. by Organización de las Naciones Unidas Material type: Text; Literary form: Not fiction Publication details: New York Organización de las Naciones Unidas 1991 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HD 9980 5 C65. Place hold Add to cart (remove)
		El Placer de servir con calidad : cómo triunfar en la nueva economía / Ron McCann ; con la colaboración de Joe Vitale ; traducción: Gabriela Ramírez. by McCann, Ron Vitale, Joe [colaborador] Ramírez, Gabriela [traductor] Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Original language: English Publication details: México Pax México 1991 [Reimpresión 2012] Availability: Items available for loan: Biblioteca Pedro Arrupe (3)Call number: HD 62 .15 M22, ... Not available: Biblioteca Pedro Arrupe: Estanteria cerrada (1). Place hold Add to cart (remove)
		Ingeniería de servicios para crear clientes satisfechos y lograr ventajas competitivas sustanciales y sostenibles by Picazo Manríquez, Luis Rubén Martínez Villegas, Fabián, coaut Material type: Text; Format: print ; Literary form: Not fiction Publication details: México : McGraw-Hill, 1991 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HG 1616 C87 P53 1991. Place hold Add to cart (remove)
		Gerencia del servicio / Karl Albrecht, Ron Zemke ; traducción Jesús Villamizar Herrera. by Albrecht, Karl, 1941- Zemke, Ron Villamizar Herrera, Jesús Series: Serie Empresarial Material type: Text; Literary form: Not fiction Publication details: Bogotá, Colombia Legis Fondo Editorial c1988 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HD 9981 .5 A418 1988. Place hold Add to cart (remove)