Toyota kata : managing people for improvement, adaptiveness, and superior results /

Rother, Mike

Toyota kata : managing people for improvement, adaptiveness, and superior results / Mike Rother. - New York McGraw Hill c2010 - xx, 306 p. il., diagrs., tablas 24 cm.

Incluye referencias bibliográficas (p. 291-293) e índice.

The situation. What defines a company that thrives long term? -- Know yourself. How are we approaching process improvement? ; Philosophy and direction ; Origin and effects of our current management approach -- The improvement kata : how Toyota continuously improves. Planning : establishing a target condition ; Problem solving and adapting : moving toward a target condition -- The coaching kata : how Toyota teaches the improvement kata. Who carries out process improvement at Toyota? ; The coaching kata : leaders as teachers -- Replication : what about other companies? Developing improvement kata behavior in your organization -- Appendix 1 : where do you start with the improvement kata? -- Appendix 2 : process analysis.

0071635238 (alk. paper) 9780071635233 (alk. paper)

2009016344


Administración de calidad total
Administración de personal
Total quality management
Personnel management

HD 62 15 / R685 2010