Social marketing : improving the quality of life /

Kotler, Philip

Social marketing : improving the quality of life / Philip Kotler, Ned Roberto, Nancy Lee - 2nd ed. - Thousand Oaks, California Sage Publications c2002 - xvi, 438 p. il. 24 cm.

Incluye referencias bibliográficas e índice.

Understanding social marketing -- Analyzing the social marketing environment -- Establishing target audiences, objectives, and goals -- Developing social marketing strategies -- Managing social marketing programs.

0761924345

2001007178


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HF 5414 K67 / S62 2002