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_aIMC, the next generation : _bfive steps for delivering value and measuring financial returns / _cby Don E. Schultz, Heidi F. Schultz |
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_aNew York _bMcGraw-Hill _cc2004 |
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_axxiii, 408 p. _bil. _c24 cm. |
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_zContributor biographical information _uhttp://www.loc.gov/catdir/bios/mh042/2003003687.html |
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