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050 0 0 _aHF 5415
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100 1 _aSchultz, Don E.
_991718
245 1 0 _aIMC, the next generation :
_bfive steps for delivering value and measuring financial returns /
_cby Don E. Schultz, Heidi F. Schultz
260 _aNew York
_bMcGraw-Hill
_cc2004
300 _axxiii, 408 p.
_bil.
_c24 cm.
650 0 _aMarketing.
_939859
650 0 _aBusiness communication.
_9145622
650 0 _aBrand name products.
_9145623
650 0 _aCustomer services.
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650 4 _aMercadotecnia
_989508
650 4 _aComunicación en los negocios
_954137
650 4 _aProductos de marca y servicios al cliente
_9145625
700 1 _aSchultz, Heidi F.
_ecoaut.
_9145626
856 4 0 _zContributor biographical information
_uhttp://www.loc.gov/catdir/bios/mh042/2003003687.html
856 4 0 _zPublisher description
_uhttp://www.loc.gov/catdir/description/mh031/2003003687.html
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