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Managing customer relationships : a strategic framework / Don Peppers, Martha Rogers by
  • Peppers, Don
  • Rogers, Martha
Material type: Text Text; Literary form: Not fiction
Publication details: Hoboken, New Jersey John Wiley & Sons c2011
Availability: Items available for loan: Biblioteca Pedro Arrupe (2)Call number: HF 5415 .5 P458 2011, ...

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Managing customer relationships : a strategic framework / Don Peppers, Martha Rogers by
  • Peppers, Don
  • Rogers, Martha
Material type: Text Text; Literary form: Not fiction
Publication details: Hoboken, New Jersey John Wiley & Sons c2004
Online access:
Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415.5 P458.2004.

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