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Cómo comunicarse efectivamente [grabación digital] : escuche activamente Series: Capacitación y desarrollo
Material type: Film Film; Type of visual material: videorecording ; Audience: Adult;
Publication details: México Ebesa 1998
Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: 1290.

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Cómo manejar quejas [grabación digital] Series: Capacitación y desarrollo
Material type: Film Film; Type of visual material: videorecording ; Audience: Adult;
Publication details: México Ebesa 1998
Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: 1303.

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Control total de calidad [grabación digital] : servicio Series: Capacitación y desarrollo
Material type: Film Film; Type of visual material: videorecording ; Audience: Adult;
Publication details: México Ebesa 1998
Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: 1287.

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Una guía para el cambio I [grabación digital] : enfoque Deming Series: Capacitación y desarrollo
Material type: Film Film; Type of visual material: videorecording ; Audience: Adult;
Publication details: México Ebesa 1998
Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: 1301.

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Cortesía es la respuesta [grabación digital] Series: Capacitación y desarrollo
Material type: Film Film; Type of visual material: videorecording ; Audience: Adult;
Publication details: México Ebesa 1998
Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: 1289.

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Seis reglas para el servicio [grabación digital] Series: Capacitación y desarrollo
Material type: Film Film; Type of visual material: videorecording ; Audience: Adult;
Publication details: México Ebesa 1998
Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: 1353.

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Enzimas [grabación digital] : trabajadores de primera clase de la célula Series: Open University
Material type: Film Film; Type of visual material: videorecording ; Audience: Adult;
Publication details: México Ebesa 1998
Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: 1271.

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Acrópolis [grabación digital] : el rostro oculto del Estado Series: Open University
Material type: Film Film; Type of visual material: videorecording ; Audience: Adult;
Publication details: México Ebesa 1998
Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: 1298.

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Florencia I [grabación digital] Series: Open University
Material type: Film Film; Type of visual material: videorecording ; Audience: Adult;
Publication details: México Ebesa 1998
Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: 1352.

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La carne del vacuno de hoy [grabación digital] Series: Open University
Material type: Film Film; Type of visual material: videorecording ; Audience: Adult;
Publication details: México Ebesa 1998
Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: 1299.

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