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		La Búsqueda de la calidad en los servicios by Rosander, A.C Material type: Text; Format: print ; Literary form: Not fiction Publication details: Madrid Díaz de Santos 1992 Availability: Items available for loan: Biblioteca Pedro Arrupe (3)Call number: HD 9981 5 R66, ... Place hold Add to cart (remove)
		Calidad en el servicio al cliente : guía para la excelencia en el servicio by Martín, William B Series: 50 minutos Material type: Text; Format: print ; Literary form: Not fiction Publication details: México : Iberoamérica, 1992 Availability: Items available for loan: Biblioteca Pedro Arrupe (2)Call number: HF 5415 5 M371, ... Place hold Add to cart (remove)
		Marketing magnético : la estrategia definitiva para atraer y conservar clientes by Graham, John, coaut Bennett, Steven J., coaut Material type: Text; Format: print ; Literary form: Not fiction Publication details: España : Díaz de Santos, 1992 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 13 G731. Place hold Add to cart (remove)
		Psicología en el trabajo social by Herbert, Martin Material type: Text; Format: print ; Literary form: Not fiction Publication details: España : Pirámide, 1992 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HV 40 H4718. Place hold Add to cart (remove)
		Burocracia y burócratas en México, 1742-1835 by Arnold, Linda [autor] Series: Los noventa ; 69 Material type: Text; Format: print ; Literary form: Not fiction Publication details: México : Grijalbo, 1991 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: JL 1246 A75. Place hold Add to cart (remove)
		Programa de conducción de niños maltratados: orientación para padres intolerantes Material type: Text; Format: print ; Literary form: Not fiction Publication details: México : Trillas, 1991 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HV 699 P7 1991. Place hold Add to cart (remove)
		Modern food service by Anderson, Charles Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gran Bretaña : Btterworth heinemann, 1991 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: TX 943 A53. Place hold Add to cart (remove)
		Dirección por servicio : la otra calidad by Ginebra, Joan Arana de la Garza, Rafael, coaut Material type: Text; Format: print ; Literary form: Not fiction Publication details: México : McGraw-Hill, 1991 Availability: Items available for loan: Biblioteca Pedro Arrupe (2)Call number: HD 9980 G55, ... Place hold Add to cart (remove)
		Calidad en el servicio a los clientes : cómo compiten las grandes compañias americanas en la revolución del servicio al cliente... y cómo podemos hacerlo todos by Denton, D. Keith Material type: Text; Format: print ; Literary form: Not fiction Publication details: España : Díaz de Santos, 1991 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HD 9981 5 D4518. Place hold Add to cart (remove)
		El Cliente es lo primero : estrategia para un servicio de calidad by Walker, Denis Material type: Text; Format: print ; Literary form: Not fiction Publication details: Madrid : Díaz de Santos, 1991 Availability: Items available for loan: Biblioteca Pedro Arrupe (1)Call number: HF 5415 5 W318. Place hold Add to cart (remove)

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