Negotiating the impossible : how to break deadlocks and resolve ugly conflicts (without money or muscle) / Deepak Malhotra.
Material type: TextPublisher: Oakland : BK Berrett-Koehler Publishers, [2016]Copyright date: ©2016 Edition: First EditionDescription: x, 212 páginas ; 22 cmContent type:- text
- unmediated
- volume
- 9781523095483 (paperback)
- 9781626566972 (hardcover)
- HD 58 .6 M35 2016
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Préstamo | Biblioteca Pedro Arrupe | Acervo | HD 58 .6 M35 2016 (Browse shelf(Opens below)) | Available | 157943 |
Incluye referencias bibliográficas e índice.
Power of framing -- The power of framing -- Leveraging the power of framing -- Logic of appropriateness -- Strategic ambiguity -- Limits of framing -- First-mover advantage -- Power of process -- The power of process -- Leveraging the power of process -- Preserve forward momentum -- Stay at the table -- Limits of process -- Changing the rules of engagement -- Power of empathy -- The power of empathy -- Leveraging the power of empathy -- Yielding -- Map out the negotiation space -- Partners, not opponents -- Compare the maps -- The path forward -- Notes -- Index -- Acknowledgments -- About the author.
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